Hi - I am Haley I am happily married to my husband, Adam and I have 3 amazing children...Hayden (20), Baylee(16) and Laythan(14). I was born and raised in Gray, Ga and still reside there today with my family. I have been working as Gresco's AP Expense Specialist for 2 1/2 years using Sap Concur to receive, review, audit, make changes and approve to then proceed to export all 175 reports and convert to Excel formatting so that I can then import into our Accounting system for booking. I have very basic knowledge of Concur as I was never provided with any type of manual, no videos on "How To" as it was basically do this, this and this. I have self taught myself the advance knowledge (more than what I started with), but still have very basic or less as far as my knowledge level and I'm just now finding out how little I do know and all the capabilities Sap Concur offers and I feel our company most certainly could utilize and would help me as the Admin increase my workflow more efficiently, effectively and timely. So our company credit card users submit their monthly expenses for the month through creating their expense reports that then flow to their managers queue for review and approval. At that point, I should just need to do a final review to ensure all is good to go and approve, but unfortunately that is not the case as there are so many items allocated incorrectly and items not completed so I have to a lot of correcting and touching of the reports and GL codlings too many times. I look forward to learning how to utilize more options that could help myself and in turn educate and help my end users and our company as a whole.