In her role as U.S. SMB Director of Client Marketing, Mandy Patterson-Milam develops integrated programs and strategies to keep a diverse array of SMB customers engaged, informed and getting the most out of their SAP Concur solutions. She, alongside a highly skilled client marketing team, create timely, relevant materials, videos, events and digital offerings that make a positive impact on our clients—whether that’s helping them improve efficiency, making better use of their data, or offering up ways to keep morale high in the new work-from-home culture. She’s passionate about ensuring that every customer feels connected, and has the tools and information they need to fuel their success.