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Your feedback in action |
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At SAP Concur, everything we do begins with you, our customers – understanding your challenges, anticipating your needs, and helping ensure your success. We listen, we learn, and we evolve alongside you. You inspire our innovation, innovations that help you and your organization bring out your best.
At SAP Concur we ask for your feedback at strategically important interaction points, such as post-implementation or after you contact Support. You can also share your thoughts through less formal channels including; Continuous Influence Sessions, within SAP Concur solutions, or by speaking with your Customer Success Manager. We have an open-door policy when it comes to hearing from our customers. Your voice matters.
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So, what do we do with all your feedback? |
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The short answer is that it informs everything we do. From strategy to feature development, your insights and perspective provide the focus for our innovation.
In 2024 you highlighted areas of opportunity that would enhance your experience working with both us and your solutions. Integrations, issue resolution, release communications, usability, and reporting topped your list. Visit the articles below to see your feedback in action.
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| Quarterly Release Notes | Regional Innovation Spotlight Series | SAP Roadmap Explorer |
As you can see, your thoughts and our operations are taken very seriously. We hope you will continue to provide your feedback through whatever channels work best for you.
