The new home page is now the default for users who have not yet enabled it.
Updated details below!
What’s new?
In August 2024, SAP Concur launched a refreshed home page experience on the web that features an intuitive design and user-friendly navigation. This redesign is part of our commitment to delivering personalized modern technology tailored to our customers’ needs.
With this update, your users will benefit from:
- A refreshed, modern design
- Simplified navigation
- Streamlined user workflows to facilitate faster completion of tasks
- Improved scalability, performance, and responsiveness
- An aligned user experience across SAP products
Timeline for the SAP Concur home page redesign:
- Currently, the new home page is the default for all users when they log in. Users can switch back to the legacy home page via the banner at the top of the home page. Note: If your Concur implementation started on or after August 26, 2024, you can only access the new home page experience.
- Beginning in January 2025, the legacy home page will be retired, and all customers will use the new home page.
Note: These updates will occur over a few days to ensure a smooth transition across all SAP Concur datacenters.
Please view the following resources available to support you:
*For reference only. Elements in the screenshot may change before the design is implemented.
Important information for Concur User Assistant by WalkMe customers
Custom content on your home page may be impacted by the home page redesign. This means your content may not display properly and may need to be moved and/or edited. Please share this information with your WalkMe Administrator. If you need assistance with your custom content:
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Currently, Configuration Services customers can submit an SAP Concur support ticket
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All other customers can submit a WalkMe support ticket by going to https:///community.walkme.com (or https://eu-community.walkme.com). Use your Editor credentials to log in. Then go to Get Help > My Cases and click ‘Create a Case’.
- Please follow the support flow in your country if the above options are not available.
