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Real-Time Notifications for Mastercard Users

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With our partnership with Mastercard, purchases made with Mastercard corporate cards can be captured and automatically populated in Concur Expense. Plus, users are alerted immediately if additional information is needed. These real-time notifications leverage an API from Mastercard to receive users' credit card transactions in real-time as they occur. With real-time spend data, you can achieve compliance while your employees enjoy an improved experience with automated expense creation.

Concur Expense Administrators can activate this feature for their company by navigating to the Card Integration Admin screen and following the steps outlined in the Release Notes.

 

What are the benefits?

Enhanced compliance & automation:

  • Users receive a mobile alert at the time of card swipe, prompting them to capture and attach receipts immediately.
  • Ensures timely and accurate receipt submission, reducing compliance risks.

Increased corporate card adoption:

  • Real-time transaction data helps guide users on authorized corporate card usage.
  • Notifications remind users to add required details (e.g., attendees for meal expenses).

Reduced send backs due to duplicate submissions:

  • Traditionally, delays in receiving settled card transactions cause users to submit expenses without linked transactions, leading to duplicate reports and send-backs.
  • With real-time transaction matching, Concur ensures receipts cannot be submitted without the corresponding credit card transaction, reducing errors and inefficiencies.

Who is it available for?

This feature is available to Concur Expense customers with a corporate Mastercard program.

 

Initially, only "meal" type expenses (filtered by MCC/MCG) are included. Additional expense types will be added as data quality is evaluated.

 

Note: Certain Mastercard issuers are currently not supported. Additionally, due to regional data quality variations, not all cards from a supported issuer may be eligible. When the feature is enabled for a specific employee group, SAP Concur will analyze each card feed and automatically activate the feature for supported accounts.

 

 

Additional information

  • Unmatched settled transactions are automatically deleted after 30 days.
  • When a settled transaction is received the authorized amounts are updated to final amounts.
  • There will be no loss of functionality. Clients using this feature will see transactions enter the system more quickly, these transactions will be flagged as “pending” the final posted transaction.
  • Push notifications for mobile are only triggered if the user has the Trip-Based Expense Assistant enabled.

 

For more information on the evolution of Concur Expense, technical documentation, enabling the configuration for the new experience and more, please review the Release notes (standard edition | professional edition).

 

Stay informed about solution updates, enhancements, and new features by visiting the What’s New in Product section on SAP Concur Community.

About This Author
alyssia_portee
I joined SAP Concur in 2025 after 10+ years in the travel and hospitality and the food and beverage industries in technical and customer communications roles. As a member of the Global Customer Marketing team, I'm focused on delivering content and resources that empower customers to realize the full potential of their SAP Concur solutions.