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New Tours Added to User Assistance for Admins and End Users

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Product news for Concur administrators

Shared Products - US, EMEA

March 2022 release

 

User Assistance enables administrators and end users to learn new tasks more quickly by providing guided tours with step-by-step instructions for completing a task. New tours include:

 

Concur Travel

 

  • Book an Air Ticket
  • Book a Car Rental

Concur Expense

 

  • What does this mean: "Combine room rate + taxes into single entry"?
  • How do I delete an expense report?
  • Adding JPT Route to an Expense Report

Concur Request

 

  • Error Handling for Cash Advance solution

App Center

 

  • App Center Overview

Clicking the Get Assistance button launches help and support panelClicking the Get Assistance button launches help and support panel

 

Get Assistance panel displays Guided Help optionsGet Assistance panel displays Guided Help options

 

Guided tours offer step-by-step instructions for completing common tasksGuided tours offer step-by-step instructions for completing common tasks

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