Overview
SAP Concur is introducing an updated Legal Entity experience in Concur, including new User Interface (UI) pages and usability enhancements.
These updates are designed to make it easier for administrators to manage Legal Entity information, while providing a modern, intuitive, and consistent interface across the platform so that we move the needle on LE in the ecosystem.
Why is this change occurring?
Customers today face friction managing Legal Entity information due to fragmented workflows, inconsistent user experiences, and operational complexity across Concur Travel and Spend products. These challenges increase administrative effort, create opportunities for configuration errors, and make the platform harder to scale as organizations grow. The updated experience aims to simplify Legal Entity management through a more intuitive, consistent, and scalable interface that improves efficiency while laying the foundation for future enhancements.
Why this Matters
This enhancement is part of SAP Concur’s ongoing investment in digitizing historically manual processes and delivering a more efficient, scalable end-to-end experience.
In addition, this update supports an increasingly critical business need driven by global tax digitalization and eInvoicing requirements.
Historically, employer Tax ID information was collected manually at check-in or checkout. However, with the rise of global tax digitalization and real-time eInvoicing requirements, this approach is no longer viable. In many countries, suppliers, particularly hotels, must issue invoices that include the correct Legal Entity Tax ID (buyer tax number) at the time of creation. These invoices are often submitted directly to government systems, leaving no room for error or post-processing corrections.
To meet these requirements:
- Employees must provide accurate employer Tax ID details upfront
- Suppliers must ensure invoices are issued with the correct legal entity information
- Errors may require invoice cancellation and reissuance, and in some countries can result in compliance penalties
While admins have already been able to associate travelers with Legal Entities, this enhancement makes the process easier and more actionable, while also ensuring that this information is consistently passed across booking verticals to suppliers. This shift moves Legal Entity data from a static configuration to an actively utilized data point in the transaction flow, enabling earlier capture, reducing reliance on manual processes, and supporting broader ecosystem digitization.
Travel considerations & ecosystem readiness
While SAP Concur is enabling Legal Entity data within its platform, adoption across the Travel ecosystem is still evolving..
Today, much of Travel content is sourced through Global Distribution Systems (GDS). These systems currently do not support the transmission of Legal Entity data during the booking process. SAP Concur will continue asking for GDS providers to enable this capability, and customer and TMC advocacy will be key to accelerating progress.
In parallel, SAP Concur connects with certain travel suppliers through direct APIs, which are being updated to support Legal Entity data exchange. However, not all suppliers are currently able to receive or process this information, and adoption may vary.
For example, Legal Entity data is already being transmitted in select integrations, including hotel and rail connections where supported.
What you can do
- Provide feedback on suppliers that cannot accept Legal Entity data
- Submit requests via Customer Influence to highlight gaps
- Engage with your TMC and suppliers to advocate for support
Broad ecosystem adoption will require collaboration across industry stakeholders and customer input is critical to driving that change.
What is changing?
Administrators will be able to: Create, Manage, Activate/Deactivate, and Assign legal entities within the same UI.
Bulk Legal Entity assignment: Find and select multiple users for assignment to a legal entity.
Travel Only: Assign a legal entity to a Travel Org Unit
User profile: Users are now able to view the assigned Legal Entity in the user profile.
New Legal Entity APIs
As part of this enhancement, SAP Concur is introducing new Legal Entity APIs (v4.1) to support the digital management of legal entity data.
These APIs allow customers to create, manage, and maintain legal entities more easily, and to connect that data with users (travelers) in a more streamlined way.
Bulk User Assignment (Import Type 316)
You can now use Import Type 316 to assign users to Legal Entities in bulk, making it easier to manage large or changing employee populations.
By uploading a simple file with employee IDs and Legal Entity Identifiers (LEIs), administrators can automatically map users to the correct legal entity, eliminating the need for manual updates in the UI.
This helps improve data accuracy, save time, and keep assignments consistent, especially as organizations scale or update their structures.
Timelines
- June 16, 2026: New Legal Entity UI and functionality available to customers.
- June 16, 2026: New APIs for Legal Entity management available.
- June 30, 2026: Import type 316.
Help drive the ecosystem forward
Visit Customer Influence to:
- Share what is and isn’t working with Legal Entity data in the real world
- Highlight gaps you’re seeing with suppliers or TMCs
- Propose ideas that can help move the ecosystem forward
Where can I find more information?
We're here to support you! Please view the following resources:
- Release Notes
- Stay Ahead of Tax Digitalization and E-Invoicing with Concur Expense
- API Documentation
- Bulk Legal Entity User Assignment (Import Type 316)
