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Miles Ahead: What's New with Concur Travel
Eva Blumenfeld
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Concur Travel Updates: Miles Ahead
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Explore the Concur Travel Product Update Series – Hosted by Misty Duran
Stay informed and empowered with our monthly video series, where Misty Duran—one of our in-house travel experts—shares the latest Concur Travel product updates. Each episode delivers timely insights into new features, enhancements, and tools designed to support Travel Managers and elevate travel programs.
🔖 Bookmark this page and check back every month for fresh episodes that keep you ahead of the curve!
Whether you're looking to optimize your travel strategy or stay informed on the newest capabilities, Misty’s got you covered.
| Travel Product Release Updates |
Ep13: Meet Policy Assistance - A Smart Way to Guide Travelers
Ever wish you had an easier way to help travelers remember policy? We can help you with that!
Policy Assistance brings quick, clear guidance to help travelers make smarter choices on the go.
It’s easy to set up, simple to customize, and gives travel managers a way to guide spending before it happens, reducing confusion and preventing surprises later.
Ep12: Our Biggest Moments of 2025
2025 was a big year for Concur Travel marked by innovation, momentum, and major steps forward for our customers and their travelers.
In this short recap, we look back at the advancements, strategic alliance, and enhancements that shaped the year and set the stage for what’s ahead.
From expanding global capabilities to introducing smarter, more intuitive travel experiences, 2025 pushed us further than ever. And the best part? We’re just getting started.
Join us in 2026 to see what comes next.
Episode 11: 3 Must-Do Travel Manager Tips to Start the New Year Strong
As the year winds down, it's the perfect time for travel managers to prepare for a smooth start to the new year. In this episode of the Concur Travel series, we share a simple 3-step checklist to help you kick off 2026 with confidence.
- Bookmark the Miles Ahead page for monthly updates.
- Set reminders to stay on top of new releases
- Explore the Quarterly Release Highlights for travel and expense insights
Plus, catch up on our fall webinar featuring travel leaders from Cisco, Nokia, and Google—find out how your peers are staying ahead in the industry. From all of us at SAP Concur and the Concur Travel team, happy holidays and here’s to a successful new year!
Miles Ahead Community site: https://sap.to/605172gkW
Quarterly Release Highlights: https://sap.to/605272gko
Fall Webinar Replay: https://sap.to/605372gkU
Ep10: Smarter Planning with AI | SAP Concur Meeting Location Planner
Planning business meetings across multiple cities doesn’t have to be a hassle. In this episode, discover how the Meeting Location Planner—a lightweight, AI-powered tool embedded in SAP Concur—makes organizing small, ad hoc meetings easier than ever. Whether you're prioritizing cost, travel time, sustainability, or convenience, this tool helps you: ✅ Find the ideal meeting city ✅ Stay within policy ✅ Get hotel recommendations and budget estimates ✅ Save time and reduce planning friction Perfect for distributed teams looking to reconnect with ease. 👍 Like and subscribe for more smart travel tips! https://sap.to/6052AxWTm
Ep9: Booking Agent in Concur Travel | First Look at Joule-Powered AI Booking
In this episode, Misty Duran gives you a look at Booking Agent, the newest addition to Concur Travel, powered by Joule, SAP’s AI assistant. Watch how Booking Agent transforms the travel experience with:
- Easy access via Concur Travel’s homepage
- Personalized flight recommendations based on traveler preferences
- Policy visibility and fare comparisons in one intuitive flow
- Seamless booking directly within Joule
This marks a major step forward in delivering a multimodal, AI-powered travel platform—and it’s only available with SAP Concur. https://sap.to/6058AQy28
Ep8: Concur Travel’s Bold Transformation & Trip Booking Reimagined
Join Misty Duran and Ryan Demaray, Global Chief Revenue Officer, for an inside look at how Concur Travel is redefining the future of business travel. In this episode of Miles Ahead, we explore:
✅ Concur Travel’s major transformation
✅ What it means for travelers and travel managers
✅ Industry recognition from Business Travel Magazine and IDC
✅ A deep dive into our innovative feature: Trip Booking Reimagined
Discover how we're staying miles ahead with smarter, more intuitive travel solutions built for the future.
📲 Follow Misty on LinkedIn for updates and future episodes!
Ep7: Hotel Connectors Explained: Smarter, Richer Travel Choices
In this special edition, Misty Duran sits down with Louis Bouchayer, Head of Hotels at SAP Concur, to break down:
- How Hotel Connectors bring 11x more properties and 50% more amenities
- The power of TMC partnerships in delivering richer, more relevant hotel content
- What this means for user experience, sustainability, and payment options
Whether you're a travel manager, TMC partner, or just curious about the future of business travel—this is a must-watch.
Ep6: Welcome APAC to the New Concur Travel Experience!
- Access to Singapore Airlines NDC content
- Domestic low-cost carriers content
- Pre-trip approvals
- Multi-city search and mobile booking flexibility
- Support for local currencies and regional travel needs
Ep5: Smarter Travel Planning with AI: Request Assistant & Budget Authorization
Ep4: Now Live in Australia & New Zealand: The New Concur Travel Experience
We’re excited to welcome Australia and New Zealand to the new Concur Travel experience! 🎉 Travelers in the region can now:
-Access Qantas NDC content and avoid legacy Edifact GDS surcharges
-Enjoy a sleek, modern interface with one-way fare options; manage requests, approvals, and post-ticket changes—all from their mobile devices
-Sabre-connected customers can start using these features today. Support for Amadeus and Travelport GDS customers is coming soon.
We've partnered with regional carriers to build a solution tailored specifically for ANZ. Experience smarter, simpler travel—designed for you. https://sap.to/60594cXNz
Ep3: Business Travel Evolves with Low-Cost Carriers
In Episode 3, we share how we now have a direct connection with Ryanair, not requiring GDS or NDC. You can now book your Ryanair flight with an AMEX lodge card, and it doesn't require a CVV.
Ep2: Expanded Content and Travel Options
Episode 2 is focused on the expanded content within the new Concur Travel. This episode is recommended for customers who are still acclimating to the new Concur Travel. We will provide more current product updates in future episodes.
Episode 1 is focused on the enhanced booking experience within the new Concur Travel. This episode is recommended for customers who are new to the enhanced user experience. We will provide more current product updates in future episodes.
