This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Has anyone have a travel policy for airfare ticket exchanges for your company?
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Hi, cpolifka1.
The value of the ticket belongs to the company once the ticket is issued.
When the ticket is canceled, it will go to the unused ticket bucket. The unused tickets are managed by the travel agency and show in Concur for the traveler to use for their next trip. Unused tickets cannot be used by the traveler for personal trips.
Fees related to the re-booking of the unused ticket are paid by the company..
I hope this helps.
Regards,
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
We allow ticket exchanges as well, but require a reason code to be chosen about why the exchange. We have different travel classes, but that is the process for the main group.