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jsabineu
Occasional Member - Level 2

Out of Policy/System Airfare Upgrades

Hi All,

 

Has anyone figured out a solution for catching business class upgrades that were booked directly with an airline and submitted for reimbursement? 

 

For example, if an employee books their initial ticket via the TMC or Concur within policy and then goes directly to the airline website and purchases an upgrade with their Corp Amex Card, but submits the expense as a Travel Booking Fee instead of Airfare which then is approved by the manager because they aren't paying attention to the invoice details. 

 

What controls, audit rules or policy settings do you have in place to flag this as out of policy or send to the audit team prior to reimbursing? 

What are your policies around receipts and reimbursement for airfare upgrades? 

 

Thank you!

Jenny

Lets connect - https://www.linkedin.com/in/jennysabineu/
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