Showing results for 
Search instead for 
Did you mean: 
New Member - Level 1

Mobile app help

My iphone keeps giving me a System Requirements message: to protect the date and privacy of both you and your company, the Concur mobile app requires that a passcode be set on this device.  GO TO SETTINGS

I go to settings and there is NO option to set a passcode.  Please help

1 Reply
SAP Concur Employee
SAP Concur Employee

Re: Mobile app help

You'll want to scroll down the Settings screen past General  and look for Face ID (could be Touch ID if your iPhone is older than version 10) & Passcode. That's where you'll set up a 4 to 6 digit passcode for your phone, which is the requirement the app is asking for. 

Kevin Dorsey
SAP Concur Sr. Training Consultant

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.