cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member - Level 1

Re: Receipt Images Not Loading in APP

Hi Anna,

 

Any developments on this? My app just shows the receipt to be scanning and nothing happens. I have installed and installed twice and have the latest IOS.

 

thanks!

Theo

Highlighted
New Member - Level 2

Re: Receipt Images Not Loading in APP

I hate this app so much I've been trying for an entire month to get my receipts in to company it's always a major hassle our old comdata app was just so much easier were to busy out of town working to deal with them breathing down our throughts for reciepts and a crappy app that doesn't help 

Highlighted
New Member - Level 1

Re: Receipt Images Not Loading in APP

Community Manager,

 

I'm very frustrated! 

This app was working extremely well in the past and not it looks like it was updated and is now BROKEN!

Was this tested properly??

NEVER release an update unless it's been tested extensively.

 

I'm now forced to use the draconian way of uploading my expenses... time i do not have.

 

Please FIX this.

 

D.

Highlighted
SAP Concur Employee
SAP Concur Employee

Re: Receipt Images Not Loading in APP

Hi @Ricardo 

Good day and hope you are well.

To properly assist you on the issue mentioned about receipts, if you can kindly explain and provide us more details on the issue experienced when uploading receipts? Is it via the "Receipt" camera icon or via "ExpenseIt" camera icon?

 

Also, if you have screenshots to show the issue, kindly add it to your reply.

 

Please advise.

 

Thank you.

AnnaDizo

SAP Concur Support

Highlighted
SAP Concur Employee
SAP Concur Employee

Re: Receipt Images Not Loading in APP

Hi @dominicveroni 

Thank you for reaching out and hope you are well.

 

Let me assist you on the issue you are experiencing using the Concur app. If you can kindly describe in details what you are doing and what issue you encounter?

If you are capturing receipts, are you using the "Receipt" camera icon or the "ExpenseIt" camera icon?

 

If you can respond to me via email and include a sample affected user as well as screenshots showing the issue happening would be great.

 

Thank you

AnnaDizo