[July 6 edition] Resources and Guidelines for Your Business During COVID-19

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[UPDATED July 6, 2020]

These are unprecedented times. Times that have shown us just how much can change over the course of a month, or a week, or even a single day. Not only have our personal lives been turned upside down, but business as we know it has been massively impacted. We at SAP Concur are keenly aware of what this could mean for you and your business. We understand the level of adaptation that has likely occurred over the past 6 weeks. And we want you to know that we are here to support you every step of the way.

Below you will find links to a series of resources designed to help you as you navigate the evolving business climate. Please bookmark this page and check back often – we will continue to add content that delivers value and insights over the coming months.

Do my policies and processes need to change?
Virtually every aspect of business has been impacted by the changing circumstances over the recent weeks. This means you must examine not only the way you do business, but the policies and processes in place to support that activity.

• (NEW) 7 Steps to Build a More Resilient and Adaptable Enterprise offers insights on how to stay resilient through unexpected circumstances, create visibility into costs and control over how your business’s funds are spent.
• (NEW) Working from home is, by and large, is a big element of the new normal. We offer some suggestions on how to approach updating your expense policy to support employees now working from home.
• Weather Unexpected Business Changes with More Control Over Company Spend – download this infographic to see how you can build more resiliency and strengthen control in your business.

What do I need to consider in this new remote world?

From rolling out a new SAP Concur solution in a remote environment to figuring out how to best manage your employees, this new remote world impacts just about everything.

• (NEW) Check out this blog post for ideas on Keeping Employees Connected, Motivated and Supported in a Work-from-Home World
• (NEW) More than even Keeping Client Relationships Strong in a Virtual World is critical to your success; two experts provide some recommendations
• Taking Charge of Duty of Care? HR should Take the Lead - Read this ebook to learn how HR can collaborate with security team, finance department and travel managers to support employee safety and reduce risk, while bring peace-of-mind to your people. 

How can I best support my end users?

Your employees are relying on you to provide them with the resources they need to continue to do their job effectively. Share these links to help support their success.

• (NEW) Watch this video to explore how organizations like yours woo recruits and employees beyond salary and benefits and highlight experiential moments.
• (NEW) When the time comes for business travelers to hit the road again you’ll need to be more flexible than ever balancing employee safety and satisfaction against cost control; download this infographic for how SAP Concur solutions can help.
• Improving Employee Experience to Improve Engagement And Productivity – Read this ebook for six things your organizations can do to help your employees focus, be confident in their work, and stay productive.
• How Do Recruits View You? – Read this e-book to learn how you can simplify the hiring process for both your organization and candidates. When you demonstrate that you want them to have the best possible work experience, people tend to give you their best.

What other resources are available to guide my business?

Our primary goal during these times is to provide you with the support you need to navigate your business. Following are quick administrative resources to help guide your decision-making over the coming weeks. 

• (NEW) Read this datasheet for ideas on how to get the most out of your integrated spend management solutions.
• Navigating Your Business Through Turbulent Times – An FAQ for SMBs
• Tune in to “What Now? with Scott Duffy” for insights and resources useful to SMBs

Where can I connect with my peers?

Join fellow administrators (and end users) in the SAP Concur Community to share ideas and insights that can help support you and your business.  

• (NEW) In this weekly LinkedIn video series, Tamara McCleary, CEO at Thulium, interviews top SAP Industry Execs focused on how industries are surviving, and thriving, in these uncertain times.
• Administrators of SAP Concur at their company can join our discussion group for administrators on the SAP Concur Community to share best practices and learn from peers in a private environment. 
• All users can join the SAP Concur Community to ask questions, read blogs, and access events. Join now to take advantage of all that the community has to offer. 

Can you guide me to additional insights on today’s environment?

For some of the latest thinking and insights from outside our organization, we recommend the following resources: 

• (NEW) Review Forrester Research’s findings on how to improve travel, expense, invoice management to drive better employee experience
• (NEW) Guidance from our colleagues at SAP across important topics from improving environmental health and safety to providing employee training, supporting remote workers, or protecting the health of essential on-site employees.
• (NEW) Tune in for an upcoming webinar on July 15 in collaboration with The Telegraph UK to discuss what businesses can learn from the global pandemic, and what will its legacy be?
• (NEW) COVID-19 pandemic is a sink or swim moment for business leaders; read this article for ideas on how to bolster trust.

Above all, our commitment to our customers remains strong: read the letter from SAP Concur President, Jim Lucier 

Click here to find open access to SAP technologies that can help employees, companies, communities, and governments continue to move forward.