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Thespouvanh
Occasional Member - Level 1

proof of these transfers

Hello,

I have a question regarding the reimbursement for the monthly transport pass. In the SAP Concur app, the reimbursement has been confirmed, but there is no corresponding entry on my bank statement.

 

How can I obtain proof of these transfers ?

 

 Thanks

2 REPLIES 2
KevinD
Community Manager
Community Manager

@Thespouvanh if you sign in to the web version of SAP Concur, go to your Expense home screen and open the report in question. Once opened, click Report Details. From the drop down, select Audit Trail. Here you can see if the payment was sent to your bank. It should be the very top entry in the audit trail. 

 

In the Concur system, it can show a report as Paid, but sometimes that is just for the system of record and the actual payment might not occur for a day or two.


Thank you,
Kevin
SAP Concur Community Manager
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Thespouvanh
Occasional Member - Level 1

Hi,

How can i export " Audit Trail" or "Historique des modification" ?

Thanks