Update Property Information

jsweeting

I am a manager of a Hilton hotel, and I desperately need some guidance on updating our hotel information. Somehow, a personal cell phone number was given as our property contact number and per the guest, is appearing on CONCUR/SAP generated invoices. I know that all this information is fed directly by Hilton, but all the information is correct on Hilton's side. I have tried contacting our help desk multiple times, but they have not been helpful. Does anyone know of another way I can get this information updated?

KevinD

@jsweeting you might need to contact the different Global Distribution companies to get it updated. That is where SAP Concur pulls the information.

I don't know the contact numbers for the different GDS companies, but I'm sure you can find it on their websites.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.