Re: Unable to contact Concur Support

MonikaM · ‎Sep 19, 2022

Hello,

since 2 weeks, I can not contact the Concur help support. Following error message returned back.

Do you experience the same?

Thanks

KevinD · ‎Sep 22, 2022

@MonikaM what is the issue you are having? Sometimes I have been able to help without the need to contact Concur Support. Of course I won't know until I hear your issue, but I might be able to provide some assistance.

Thank you,
Kevin
SAP Concur Community Manager
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Nancyagfa · ‎Nov 7, 2022

This is exactly what I have been experiencing today. I called in and they advised a ticket would be put in and I might get a response in a few hours. Doesn't matter that I have a case to submit for another issue. I have used multpile browsers with the same result.

Nancy Murray
Agfa

Nancyagfa · ‎Nov 8, 2022

It still is not functioning today and I was directed to contact my service admin team and acct mgr. This is annoying in that we are expected to submit support cases but can't when we need to.

Nancy Murray
Agfa

hillan1152 · ‎Nov 10, 2022

they dont care. the layout is miserable, customer service non-existent. Please make changes to this UI. I beg you.