The platform logs me out when clicking on expenses to approve

[NaveenK]

Have others experienced this issue? 

I have expenses to approve.

I log into the portal, and when I click on an expense it automatically logs me out. 

I am not able to get past this loop. Any help would be appreciated - 

[cjmarimo]

Hello @NaveenK ,

What you can try as a user is:

1. Try a different browser (Chrome / Edge)
2. Clear your browser data:
• Cache
• Cookies
3. Open the browser in incognito/private mode
4. Disable browser extensions
5. Try accessing it from another device

BR,

CJ

[KevinD]

@NaveenK let us know if what @cjmarimo suggested works. Also, I edited your post and removed your email address. We recommend not posting personal information. 🙂