@nikkivrug this isn't something we can help with. Your company has configured the system in a way that negative amount reports cannot be submitted. If you are 100% sure you won't have any other business expenses on your company card, my suggestion would be to contact the team that issued you your company card and ask them what you should do to reconcile this.
Normally, a credit would be submitted on the same report as the incorrect charge, but my guess is your credit came in either several days or quite a while after the initial charge and you submitted the initial charge shortly after it came in to your profile.
Anyway, your company's credit card team should be able to advise you you can get this settled.
Thank you,
Kevin
SAP Concur Community Manager
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