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We have created 2 new profiles for new employees and when clicking on the verify button for the email verification code, they are not going into their email. Our IT company has been working on this too. I tried using my personal email address and I got the verification email. Why am not getting them on these new users?
Solved! Go to Solution.
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Also see this recent thread with the same issue, in particular the post from KevinD about Amazon suppression list being a possible cause.
Not receiving code to verify email address - SAP Concur Community
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@steiergroup, in my experience with this issue, the root cause has always been one of two things:
email arrives to junk mail
organization's network security settings are preventing delivery
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Also see this recent thread with the same issue, in particular the post from KevinD about Amazon suppression list being a possible cause.
Not receiving code to verify email address - SAP Concur Community