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Occasional Member - Level 1

Mobile App Loading as Webpage

Please help. I downloaded the mobile app to be doing expenses, travel, etc and when I log in i get re-directed to the web page and not the mobile app. I have tried deleting and re-installing but nothing works. How do I fix to be able to log in to the mobile app?

Community Manager
Community Manager

@AmandaL make sure you have the latest app version. Also, try shutting down your phone and rebooting. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

@KevinD Good Morning, i have done both of those things and I still cannot get the app to load. It still directs me to the webpage. It is doing it on both my personal and work phones and both phones are up to date with the latest iphone software release.