This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
I'm pretty sure I already know the answer due to our systems and set up but thought id ask anyway.
We use SAP public cloud for our purchase orders that then feed into Concur. The invoices then assign based on the person who created it in S4. If staff leave or move teams and someone takes over their invoicing it's a bit of a pain to manually have invoices re assigned until the PO is used in full.
Is there any other way (apart from delegate access) to change the PO owner in Concur for these so it automatically goes to the new staff?
Delegate access is ok for a one-off staff leaving but some teams have a lot of movement so isn't as feasible to give someone delegate access to a bunch of users.
Appreciate any suggestions that i can investigate
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@MelGreaves I don't believe this is possible. There is a way to assign certain users to certain vendors so when an invoice from that vendor comes in, it is automatically assigned to that person. However, you would need to be using Invoice Capture. Also, do Invoices automatically get assigned based on who created the PO in S4 or are you saying that someone assigns the PO based on who they see created it in S4?
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
We do use invoice capture, and yes the invoice gets auto assigned to the PO requestor once it has been through the verification process. Would there be a way to manually change the PO requestor in Concur at all?
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@MelGreaves yes, Purchase Order Processors can see all POs and then manually reassign them to a new owner from the Processor screen. Processors can click the little checkbox next to the PO and then go to Actions<Assign New Owner or they can double-click the PO to open it, then use Actions>Assign New Owner.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Thanks Kevin, i have had a look and Assign new owner is greyed out for me, Where in the system admin/tools would this been configured? Ideally i wouldnt want other users to have this but it would be helpful for our system admin team