Viema
New Member - Level 2

Incorrect name on profile

I am unable to book flights as the system has wrongly recorded my name. Is there any way to correct this. It has listed my middle name twice.

1 REPLY 1
PoojaKumatkar
Super User
Super User

Hi @Viema ,

 

In SAP Concur, your name is often pulled from a source system (like HR or your travel agency profile). That’s why your middle name may appear twice.

 

To update the name:

Go to:

  • Profile → Personal Information → Name

If the fields are editable:

  • Remove the duplicate middle name
  • Save the changes

 

If the fields are not editable:

It may be because some organizations lock name fields to ensure they match official ID or passport details. In such cases, you won’t be able to update it yourself.

You can contact your local Concur administrator, as they can update your name in your Concur profile and, if needed, coordinate changes in the HR system as well.

 

 

If this answers your query, then please mark solution as accepted.

Thanks!
Regards,
Pooja