I cannot check for MRA now

[Aanchal2]

I was able to check the MRAs earlier and get that rates updated in concur. But now i cannot access that 

[KevinD]

@Aanchal2 hello there. I would suggest requesting to join our Managed Rate group here on the Community. You are more likely to get a response there. MRA isn't my area of expertise, so I won't be of much help. 

[Aanchal2]

Hello Kevin,

Thanks for your response. However I am not able to join our Managed Rate group . I did registered for the same but still not able to access . I need access to that as to make sure concur rates for mileage and travel allowance are updated as per the country specific requirements

[KevinD]

@Aanchal2 I approved your request to join the Managed Rate Administration group. 

[samasuraj]

Hi @Aanchal2 

Topic: I cannot check for MRA now

Please check the below. Hope this helps.

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If you previously accessed MRA (Mileage Reimbursement Allowance) rates but you cannot view or update them now,

then the issue may involve permissions for configuration access or for a system issue.

Recommended:

1. Verify Permissions: Confirm that your administrator role and relevant configuration permissions remain assigned.
2. Check Navigation: Verify whether the MRA rate configuration option is still available under your company's Expense administration settings.
3. Check Configuration: Confirm that you are accessing the correct company configuration or group.
4. Troubleshoot Access: Sign out, clear browser cache, and try another supported browser.

Thanks & Regards

--

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant

[Aanchal2]

Hello ,

Thanks for your reply .

However I am a concur admin but not able to access MRA now 

[samasuraj]

Hi @Aanchal2 

Topic: I cannot check for MRA now

Please check the below. Hope this helps.

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For the Concur Administrator, the access to MRA resources or restricted community groups is not automatically granted.

Take Action:

1. Verify that your SAP Community Account is approved for the Managed Rate group.
2. Check whether your previous MRA access or permissions have changed.
3. Contact your company's SAP Concur Authorized Support Contact (ASC) to request access verification.
4. Raise an SAP Concur Support case to restore access and confirm the process for obtaining updated country-specific mileage and travel allowance rates.

Note: Group registration alone does not guarantee Access Approval.

Thanks & Regards

--

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant