How is this program this bad?

[jbojanic]

I'm sorry but I'm just an employee who has to submit expenses. Maybe this is way better for the front office staff to deal with the expenses but as a day to day user I've never dealt with such a frustrating program. I get errors every time I try to submit a report and the explanation is zero help. It gives a vague description that means nothing to me. There are never any red exceptions on any of my items but it continues to fail. I have to move items to a new report one item at a time and try to submit. I currently have multiple reports that are unsubmittal and 3 of them are only mileage reports so there are no transactions that should be holding me up. Now I have a report with one item stuck and wont move. Another that I cant delete thats now empty. This is terrible software, and if its just me apparently you should use my account to find bugs.

[JessicaL]

Hello there,

This sounds like an issue with your profile/account. I would definitely recommend reaching out to your Concur Administrator so that they can help you submit reports and they can log a Concur Support case to have Concur look at your account. 

Best,

[jbojanic]

I will contact them. My local admin hasn't been a help. The main admin is in France so I don't usually contact them. Thank you for looking into it for me. 

[KevinD]

@jbojanic happy to help. I hope they can resolve this quickly for you.

[jbojanic]

This program is garbage. Im now 4 months behind because apparently nobody can figure this out. There is absolutely nothing convenient about using this.  

[KevinD · Accepted solution]

@jbojanic I may have figured out the issue. I'm going to send you a private message here. Please respond to that message.