How can you reset the two-factor authentication

Travel101 · ‎Oct 19, 2023

Hi

I set up the two-factor authentication on my google account in error. How can I remove it so that someone else can set it up.

Vidya · ‎Oct 19, 2023

This is what I did to reset when i was testing the authenticator on app and web based.
Log in , enter the user name and password. Then click on Unable to enter authentication code. You would get an email to reset the password.

leedau · ‎Oct 20, 2023

@Travel101 Thanks for your post in the SAP Concur Community. Are you all set at this point with the information already shared?

Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
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rphelps · ‎Oct 20, 2023

I got there with the following clicks. Surely easier but i havent located yet.

Click Home in upper left

Under Admin on right click Authentication Admin

Click Sign-In Settings

up at the top, there is a navigation string that you can click "Company Admin"

Then navigate to User Administration.

select user and reset is at top