This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Since 2FA was implemented, our field users are frequently encountering screen freeze up on the Concur Travel app. The results start to load and it locks. These are experienced app users who did not have the issue in the past.
Solved! Go to Solution.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@Paultf there are two cases submitted to our Support. I recommend submitting a ticket to our Support so they can look into and you can be updated on the progress of the issue.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@Paultf I've reached out to our mobile team to see if they have other reports of this. I don't believe it is related to 2FA as they were able to sign in. I'll let you know if they have other reports of this issue.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@Paultf there are two cases submitted to our Support. I recommend submitting a ticket to our Support so they can look into and you can be updated on the progress of the issue.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text