Hi, I’ve received a reminder from the Concur team regarding my corporate card account, and I currently have a transaction pending for submission.
However, the transaction amount is below the minimum claim amount of S$50, and I don’t have any other transactions to submit at the moment.
Could you please advise how I can submit this transaction below the minimum claim amount? I’d like to avoid any delay in the settlement process and prevent receiving a non-compliance warning due to the transaction remaining unsubmitted.
Appreciate your support in advising how I can resolve this issue. Thank you!
@Mico that error isn't a Concur Team reminder, it is a reminder set up by your company. I believe the only way around it is to incur other business expenses and add them to this report to push it over the $50 limit.
There isn't anything we can do to help as this rule/requirement is one created by your company.
My only suggestion would be to speak with your direct manager, but a rule like this isn't something usually doesn't have any workaround.
Unless you have a submitted report that isn't fully approved that could be recalled where you could add this transaction, I believe there isn't anything you can do other than wait. You could reach out to the team at your company that issues company cards and ask them, but I don't know if they will tell you anything different from what I've said. It is worth a try though.
I've honestly not seen a rule like this created before and I've been at Concur getting close to 18 years.
Thank you,
Kevin
SAP Concur Community Manager
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@Mico that error isn't a Concur Team reminder, it is a reminder set up by your company. I believe the only way around it is to incur other business expenses and add them to this report to push it over the $50 limit.
There isn't anything we can do to help as this rule/requirement is one created by your company.
My only suggestion would be to speak with your direct manager, but a rule like this isn't something usually doesn't have any workaround.
Unless you have a submitted report that isn't fully approved that could be recalled where you could add this transaction, I believe there isn't anything you can do other than wait. You could reach out to the team at your company that issues company cards and ask them, but I don't know if they will tell you anything different from what I've said. It is worth a try though.
I've honestly not seen a rule like this created before and I've been at Concur getting close to 18 years.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
