Concur Support

[Skeehner]

I have not been able to access the Concur Support link - there is an error message that appears in the new window. Is anyone else having this error? I have submitted a case a couple of weeks ago and am unable to see if there have been updates. 

[cjmarimo]

Hello @Skeehner ,

To access the Concur Support link, you need to have the Authorized Support Contact role in your user profile. Do you have it?

User Details - Authorized Support Contact

If you do, what error are you seeing? Could you share a screenshot?

Hope this helps! Let me know if you have any questions ✔️ 

Best Regards,

CJ

[KevinD]

@Skeehner what is the case number? I could look it up and see what is going on with it.