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zhkhan
Occasional Member - Level 1

Concur App defaults to web version

After updating to iOS 18, the concur app made me sign in again. I put in my email address and it gave me the option to use SSO to sign in. I’ve always used this method to sign in and once I signed in, I only get the web version displayed. I’ve deleted the app and reinstalled it. No luck. I found the menu which was showing “request desktop version” and I deselected it. Logged out and back in again. Still no luck. Please help! 

3 REPLIES 3
KevinD
Community Manager
Community Manager

@zhkhan this is known issue with our development team and they are working on it. Is your device a work issued device or a personal device? 


Thank you,
Kevin
SAP Concur Community Manager
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zhkhan
Occasional Member - Level 1

It is a personal device. 

Flyingtaco821
New Member - Level 1

Same issue here on personal had to use my Android phone to submit expenses a little easier