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One of our users is receiving daily emails for overdue credit card transactions. The issue itself is something we are working on with the vendor, but is there a way to turn off the DAILY email reminders?
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@AshleyJRSCI Standard does not allow for editing the email reminders.
So, in this case the user doesn't have any overdue transactions but is receiving the overdue email reminder? I wasn't sure if that is what you are saying. Also, what is the issue with the vendor? How is the vendor affecting the email reminder?
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Hello @AshleyJRSCI
Maybe you could also add that the employee can be excluded in the Email Reminder Rule, for example:
(Then reference the rule configuration where Employee → Logon ID → Not Equal → value the employee’s logon ID.)
BR,
cj
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Where can I find this setting to update it? I'm on Standard.
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@AshleyJRSCI Standard does not allow for editing the email reminders.
So, in this case the user doesn't have any overdue transactions but is receiving the overdue email reminder? I wasn't sure if that is what you are saying. Also, what is the issue with the vendor? How is the vendor affecting the email reminder?