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Hi There,
How can I enable Trip Itinerary to match expense automatically for my company?
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@galopez this should be already happening. You don't have to enable anything. However, there is small caveat to this...if you add your itinerary/reservation items to an expense report, the system will not auto-match them to the credit card charge that will be coming in at a later time.
I recommend when you book a trip, let the Air, Car and Hotel reservation items sit in your Available Expenses. The Air should match first as it will be purchased the day of the booking, but Hotel and Car you will need to wait until your trip is completed. Just let the items sit, it won't adversely affect anything.
Now, if you are doing what I suggested and the items are not matching, then there is some sort of issue going on.
I'll await your reply.