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agates4981
Occasional Member - Level 2

Are reminders always accurate?

I currently have a user who is getting email notifications regarding "You have 10 travel requests pending an expense Report". She has claimed that she has gone through all 74 of her requests to verify that they were either tied to an ER or was manually cancelled or closed. Is there a way to verify which requests the system is saying needs to be attached to an expense report?

 

Concur Travel Requests Notification.png

 

1 Solution
Solution
leedau
SAP Concur Employee
SAP Concur Employee

@agates4981 Thank you for posting in the SAP Concur Community. After reviewing the configuration, I would suggest working with your Concur Administrator to open a case in the SAP Concur Support Portal. I will send you a private message with the name of someone that you can contact at your company.

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
leedau
SAP Concur Employee
SAP Concur Employee

@agates4981 Thank you for posting in the SAP Concur Community. After reviewing the configuration, I would suggest working with your Concur Administrator to open a case in the SAP Concur Support Portal. I will send you a private message with the name of someone that you can contact at your company.

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.