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Occasional Member - Level 3

Credit Card Credits in Europe & Global Pay

How are other companies handling credit card credit transactions in EMEA? We are on a IBCP program and we are not able to process the credit value transactions for the markets on Global Pay. We inquired with the credit card vendor and they are able to accept all transaction types, but when we inquired with Concur the functionality to process the credits was deactivated. Now we are at a loss and must constantly request credit checks from the credit card vendor.