SAP Concur Data Services and Consultative Intelligence give your organization access to advanced reporting capabilities, custom report development, and dedicated analyst support, so you can stop reacting to data and start leading with it.
What Is Consultative Intelligence?
With over 100 years of combined reporting and analytics expertise, trusted by 10,000+ customers, and backed by 230+ pre-built reports, the Consultative Intelligence Service helps you unlock the full potential of your SAP Concur program. Turn your data into a powerful story, driving insights, shaping decisions, and empowering smarter travel, expense, and invoice management.
Here's what working with Consultative Intelligence looks like in practice:
Partner with a Data Services Consultant
Work directly with a team of experts to address your reporting needs, answer questions, and maximize the value of your data.
Personalized Reports and Dashboards
Accelerate data-driven decisions with tailored reports and dashboards designed to fit your organization's unique needs.
Build a Reporting Strategy
Discover opportunities to optimize your SAP Concur usage, reduce unnecessary costs, and eliminate non-compliant practices.
Access the Premium Reports Library
Our new self-service offering gives you direct access to a curated catalog of 30 premium reports, including dashboards and detailed reports, through our external Digital Library. Each report includes a one-page overview with key features, preview images, and available prompts, so you can quickly identify the reports that best meet your needs. This means faster adoption, less back-and-forth, and more time focused on the strategic reporting work that drives real outcomes for your organization.
What Can You Actually Do With It?
Consultative Intelligence is built to deliver measurable outcomes. Customers use it to:
- Increase corporate card rebates
- Eliminate delinquent credit card payments and late fees
- Reduce overall costs
- Detect unused discounts, unnecessary spend, and potential fraud
- Track ancillary airline fee spend
- Identify employees or departments with out-of-policy spend
- Monitor vendor spend and uncover negotiation opportunities
- Identify where new processes could drive more cost-efficient purchasing
- Increase compliance around travel policies, spend, and budget initiatives
Real Results: How REI Put It to Work
"Once I got connected with my dedicated reporting bff, it was a whole new world in terms of what we could do."
— Torie Hightower, REI
REI, a leading retail and outdoor recreation company, partnered with Data Services to tackle three specific challenges:
Manager Bursting Report
Challenge: Limited visibility into T&E spend across cost centers led to reactive decision-making.
Solution: Automated bursting reports so managers can track expenses without admin involvement.
Corporate Card Spend Report
Challenge: Procurement lacked visibility into corporate card vendor spend patterns.
Solution: A monthly automated report that empowers strategic vendor contract decisions.
Out-of-Pocket Spend Analysis
Challenge: Employees were using personal accounts instead of corporate cards.
Solution: Identified who should have corporate cards and uncovered personal vs. business Amazon usage.
The result? REI gained value across five dimensions:
- Automation — Eliminated hours of manual expense outreach
- Cross-Team Collaboration — Monthly reports now power procurement partnerships
- Card Program Growth — Drill-down visibility to individual policy violators
- Blind Spot Discovery — Personal vs. business account usage surfaced
- Offboarding Efficiency — Simplified clearing of expenses for departed employees
Ready to See What's Possible for Your Organization?
Schedule a 1-on-1 session with a Data Services Consultant to explore how Consultative Intelligence can be tailored to your program's goals.
Schedule a session with a Data Services Consultant
