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New Member - Level 1

violates company policy message

My manager has approved my travel (and others on our team) but then she gets this message. 

This itinerary violates company policy and must be approved before it is ticketed.  It was approved, then later an email came back saying that it was a "bad parameter: travelername".  Some of my flights were approved just fine on the same day. 

New Member - Level 1

Now I get this message when I try to rebook it. 


Community Manager
Community Manager

@tcole5 this would tell me your original booking went through.


Are you saying that the approval email sent to your manager is arriving before the email stating that the trip violates policy? Is your manager getting two different emails?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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