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I need to add a guest to my profile so I can make travel arrangements on their behalf
@ibkfin Guests cannot be added to your profile. I take it by guest you mean a non-employee of your company, correct?
The only ways to book for someone else is:
1. If your company has turned on the Guest Booking option for you.
2. You call your travel agency and have them do the booking.
I would suggest option 2 as it will likely be easier to get in touch with the travel agency rather than track down who your site administrator is.
New Admin and I am booking a flight and hotel for a non-employee. I just want to know the process on reimbursing them for out of pocket expenses and car rental?
there is only a possibility to set up a profile for a guest.
You can find more information in the "Travel: Sponsored Guest User Travel Service Guide".