Wrong images appearing in hotel profile

[djwtg]

We are seeing images that are not in any hotel image library appearing (Leonardo, Vizily, ICE Portal) on our hotel profile. Where could these be pulling from? 

[AshleyB]

Hi @djwtg

Thanks for posting!  I'd be happy to help.

If you would share your full name, company name, login email and preferred phone number in a private message (let me know if you want more info on how to use private messages here on the community), I can pass it along to our support team. They should be able to help.

[SMRE88]

Hello - This is something we are experiencing at a couple of our hotels in our portfolio. How do we go about getting this updated? Our images pull through Leonardo.

[KevinD]

@SMRE88 have you tried contacting your Travel Agency to see if they can reach out to the GDS providers?