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New Member - Level 1

Won't accept airport location for rental car

Trying to reserve a rental car from an airport location. (Just a rental car; this is not in connection with a flight.) When I center the airport code or name and hit the search button, the system responds "Please enter a value for the Pick-up Location." It's like it can't see what I've entered, and I'm blocked from going any further. This has happened a couple of times in last two weeks.