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acandy13
Occasional Member - Level 1

When do Receipts from Concur Travel Populate into Concur Expense?

Hello. When will receipts move over once someone has booked a Concur Travel flight into their Concur Expense available expenses? 

As an admin, I allowed employees to expense future travel, but one employee booked a flight this morning and it is not showing up in his Concur Expense anywhere. Please help. Thanks 

1 REPLY 1
KevinD
Community Manager
Community Manager

@acandy13 when airfare is booked, the travel agency needs to get the reservation request and get the ticket issued and confirmed. Once that is done, the e-receipt should show up in the user's account. It all depends on how long it takes the travel agency to get the ticket confirmed.


Thank you,
Kevin
SAP Concur Community Manager
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