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We don't have a favorite, but Concur Travel reports provide information from every stage of the travel booking process, such as flight details, car rental, travel spend and traveler profile data points.
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Unused tickets report becuase it helps the company save money. I just wish that Concur could have Southwest tickets added to this report.
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For the Concur Credit report - how do you monitor those and how do you apply them. Do you remind your traveler that he has a ticket out there. My tickets show up in my traveler's profile. I am looking for best practices to save money.
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Though Concur does not capture Southwest Unused tickets, your TMC should be loading those into Concur. In fact, even for major airlines, the upload of unused tickets is a manual process for the TMC. So no reason not to load Southwest...
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Re walshgroup18: How do you check the ticket term in "Unused tickets report"? I can't see which one is refundable, non-refundable... Can we customize the display column? I want to display the ticket term, booking country...
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Same as Amber. We use the Employees Traveling query to look up details on travel or verify information.
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We used to use Concur OBT before being mandated to Amadeus. Regarless my report reliance is from our TMC and the most valuable reports are:
Online v Offline domestic booking percentage. Online costs us $9AUD v $26 for phoning the TMC. I get this report run at a divisional level to highlight the areas that need some help booking online in order to save on booking fees.
Days flights are booked in advance - we have negotiated some great fares with our domestic carriers but if the traveller leaves the booking to 3-4 days out from departure they run the risk of missing out on these fares and paying way more.
Kind regards
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I agree with all of the above suggestions. We also use the traveling "today" reports as well as looking at who is expected to be traveling for the entire week.
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Hi @JenniferStrong - our TMC provides that information each month comparing the date of booking v the first date of travel. If you have a TMC that should be a stock standard report they can provide you.
Kind regards