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1022096dell
New Member - Level 1

Warning: Unfinished Trip for...

Got an email referring: 

'The following trip was not completed in Concur Travel. Concur has automatically sent your trip through finishing to ensure your travel agency can fulfill your reservation. Your agency has also been notified about this and may be contacting you to obtain any un-captured trip information, such as policy violation justification or questions asked for each trip (custom trip fields). Your agency may charge additional fees for this. To prevent this from occurring in the future, please be sure to complete your reservation in Concur Travel – you can tell you have completed your booking when you see "Finished!" at the top of the page during the booking process'

 

Flight is as Status: Booked in TravelFusion /xxxxxx

Hotel Status as confirmed

 

Did check on airline website and all details look ok.

 

What is wrong with this booking then?

 

Regards

1 REPLY 1
KevinD
Community Manager
Community Manager

@1022096dell do you remember clicking a Purchase Ticket button at the end of the entire reservation process in Concur Travel?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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