Solved: Users not seeing updated Company Notes

L_Arnold · ‎Jun 13, 2023

We have updated the company notes section for our UK site but all users are not seeing the revised information. We have selected the correct Travel Configurations and saved the changes for Single Travel Configuration.

What are we missing? If a user accesses their system settings and resaves they will see the new company notes. They shouldn't need to do that.

Any help is apprecaited.

KevinD · ‎Jun 14, 2023

@L_Arnold sounds like you did it correctly. I would submit a help ticket to Concur Support and provide them a few names of the employees who experienced the issue.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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View solution in original post

KevinD · ‎Jun 14, 2023

@L_Arnold sounds like you did it correctly. I would submit a help ticket to Concur Support and provide them a few names of the employees who experienced the issue.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.