Solved: Unused tickets and COVID

vbaron · ‎Sep 4, 2020

Hi:

I have two unused United tickets in Concur due trips that were cancelled becasue of the COVID pandemic. One expires in February 2021 and I do not think I will traveling by that time. Can anything be done with the ticket? Can I can credit or extend the expiration date?

Thanks,

Vincent

KevinD · ‎Sep 4, 2020

@vbaron I think your best bet is to either reach out to your Travel Management company or directly to the airlines to see what can be done.

Our Travel tool doesn't have the option to submit a refund for an unused ticket.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD · ‎Sep 4, 2020

@vbaron I think your best bet is to either reach out to your Travel Management company or directly to the airlines to see what can be done.

Our Travel tool doesn't have the option to submit a refund for an unused ticket.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

vbaron · ‎Sep 4, 2020

Thanks, will do.

Vin