cancel
Showing results for 
Search instead for 
Did you mean: 
New Member - Level 1

Unused tickets and COVID

Hi:

 

I have two unused United tickets in Concur due trips that were cancelled becasue of the COVID pandemic.  One expires in February 2021 and I do not think I will traveling by that time.  Can anything be done with the ticket?  Can I can credit or extend the expiration date?

 

Thanks,

Vincent

1 Solution

Accepted Solutions
Solution
SAP Concur Employee
SAP Concur Employee

Re: Unused tickets and COVID

@vbaron I think your best bet is to either reach out to your Travel Management company or directly to the airlines to see what can be done. 

 

Our Travel tool doesn't have the option to submit a refund for an unused ticket. 


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

2 Replies
Solution
SAP Concur Employee
SAP Concur Employee

Re: Unused tickets and COVID

@vbaron I think your best bet is to either reach out to your Travel Management company or directly to the airlines to see what can be done. 

 

Our Travel tool doesn't have the option to submit a refund for an unused ticket. 


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

New Member - Level 1

Re: Unused tickets and COVID

Thanks, will do.

 

Vin