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vbaron
New Member - Level 1

Unused tickets and COVID

Hi:

 

I have two unused United tickets in Concur due trips that were cancelled becasue of the COVID pandemic.  One expires in February 2021 and I do not think I will traveling by that time.  Can anything be done with the ticket?  Can I can credit or extend the expiration date?

 

Thanks,

Vincent

1 Solution
Solution
KevinD
Community Manager
Community Manager

@vbaron I think your best bet is to either reach out to your Travel Management company or directly to the airlines to see what can be done. 

 

Our Travel tool doesn't have the option to submit a refund for an unused ticket. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@vbaron I think your best bet is to either reach out to your Travel Management company or directly to the airlines to see what can be done. 

 

Our Travel tool doesn't have the option to submit a refund for an unused ticket. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

vbaron
New Member - Level 1

Thanks, will do.

 

Vin