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anathan
New Member - Level 1

Unable to send trip to approval, stuck in "review"

Hi,

I have a trip which includes air, hotel, and car. 

its all confirmed with confirmation numbers, and the status is "ticketed" 

 

however, I cant move the trip to approval - i only have a button for "return to travel center" ,  and trip summary is stuck at "review current details".

 

how can I move forward with this trip?

 

thanks!

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@anathan let me preface my response that Travel isn't my strong suit, but I do know a few things. Usually if a trip requires approval, it will not move to a ticketed status. Ticketed means all booked and reserved. Concur Travel doesn't have a send to approval button. If a company requires trip approval, you would do the booking and at the end click a Complete Booking button. This would then trigger the approval notification to be sent to the travel approver. 

 

I think you might be okay as is. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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