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penguins
New Member - Level 1

Unable to search flights or hotels error

Whenever I try to search a flight or hotel, I get "We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and contact your Company Administrator or Help Desk for support." I double checked my profile and everything was updated. I'm not sure what to do about this. Thanks

1 REPLY 1
KevinD
Community Manager
Community Manager

@penguins I always recommend following the message. 🙂 Contact your company's travel agency to get the trip booked. 

 

I cannot confirm, but I think there was some issue with our booking tool, as this error has come up several times here on the Community in the last two weeks. 


Thank you,
Kevin
SAP Concur Community Manager
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