Unable to complete hotel booking

[weavlaur]

"We're sorry..... We encountered an issue that prevented us from completing your request.  We were unable to reserve the hotel room your requested.  Please contact your company's Travel Administrator or your travel agent for further assistance."

[klw102070]

I'm getting the same message as well. Any help will be greatly appreciated.

[mambelli]

+1

[klw102070]

Okay, After  doing more research.  I came across this number 1-800-866-4382.  He was able to tell me what was wrong with my profile.  I was missing information in my profile.  So once I updated the missing information, I was able to book my reservation.  Please check all required information in your profile.  If that doesn't help reach out to the number I provided.  I hope this helps.

[burrun1]

Can you confirm that phone number?   Just tried to call and got a medical alert device company.  I am having the same issue booking a hotel.

[klw102070]

The number is 1-800-866-4382

[klw102070]

Correction 1-800-866-4382 is the number.  SORRY!

[KevinD]

@weavlaur if you log in to SAP Concur and look in the Company Notes section, you should see some contact information for your travel agency. Also, be sure your travel profile is complete and all required fields completed.