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nrajshell
Occasional Member - Level 1

Unable to book hotel

I tried to book hotel and I am getting the following error.

 

We're Sorry...

We encountered an issue that prevented us from completing your request.
We were unable to book your hotel due to the following error from the reservation system:
			CHECK FORMAT

I tried in different browsers too.. Still unable to get rid of this issue.

Facing this issue from yesterday. I need to travel tmrw. Please assist asap.

 

 

5 REPLIES 5
KevinD
Community Manager
Community Manager

@nrajshell did this ever get resolved?


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
nrajshell
Occasional Member - Level 1

Very late response and it is highly disappointing. 
No, it is not resolved yet. The issue still persists

Nobody ever tried to resolve this issue.

IbrahimMoursy21
New Member - Level 1

Hello ,

 

I am facing the same problem while trying to book a certain hotel, i would appreciate a fast response.

 

Thanks 

Ibrahim

Guil
New Member - Level 1

I had this issue today because I made a train booking, then tried to do a separated hotel booking (check format error) instead of opening the train booking and using the "add hotel" workflow (no error then)

evaklarby
New Member - Level 1

I experience this problem today when trying to book hotel

 

I updated my profile, restarted my PC, tried to book different hotells however get same error. Please help.

 

Kind Regards Eva Klarby Michelsen, Verizon