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tstagliano
Routine Member - Level 1

Unable to add Corporate Discount Hotel Properties - Test Property Button

Has anyone else started to have issues when trying to add Preferred Hotel Properties within the Manager Corproate Discounts module especially when you enter a hotel property and click on the Test Property button, that you receive an error message?

Thomas Stagliano, M.I.T.
2 Replies
JessicaL
Routine Member - Level 3

Yes, we have had this issue but our TMC was able to help us fix - hopefully, you have a contact with your TMC to help update. If not, I would suggest a Concur Support Ticket.

Jessica
Travel and Expense System Administrator
sasrsc
Routine Member - Level 1

We took have been experiencing some issues with this. We have to load in about 30 files each week (takes crazy amount of time to do). We have approximately 450 pref hotels on all the GDS systems. All of a sudden last week we started seeing more errors than normal. We had assumed Concur had a bad load from Northstar but apparantly not. We got the "usual" do this / do that / blah cust svc advice so we're trying to get a call with them to work it out. I don't recall if this got worse with all GDS or just Galileo?