cancel
Showing results for 
Search instead for 
Did you mean: 
Harsha
Super User
Super User

Trip Overview Status

Hi All,

Our company recently started using Concur Travel. Under Trip Overview, the status of an upcoming trip is showing as complete which is a bit confusing. Does anyone know the logic behind this status?

In the below screenshot, the employee is scheduled to travel on October 15th but the trip status is showing as complete.

 

Harsha_0-1726693781430.png

 

Thank you all in advance.

Regards,

Harsha

1 Solution
Solution
KevinD
Community Manager
Community Manager

@Harsha Alright, I receive the official answer. Complete means that all user required actions for this trip have been completed and all back-end processes of Concur Travel are complete. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

5 REPLIES 5
KevinD
Community Manager
Community Manager

@Harsha from what I've read internally about Trip Status, many things mention statuses like Issue, Confirmed, Ticketed. My guess is this just means the booking is complete. I posted this question internally to confirm if my guess is correct or not. 🙂 Stay tuned.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Harsha
Super User
Super User

Thank you @KevinD. Our team had the same thought but wanted to get clarity. 

KevinD
Community Manager
Community Manager

@Harsha I'm waiting for confirmation on this. Not sure when I'll hear back, but I'll let you know when I do.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Solution
KevinD
Community Manager
Community Manager

@Harsha Alright, I receive the official answer. Complete means that all user required actions for this trip have been completed and all back-end processes of Concur Travel are complete. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Harsha
Super User
Super User

Thank you, @KevinD . Have a great weekend.